However, our mission is to achieve this where possible.Return unopened cartridges within 6 months.Should you purchase from us and need to return your cartridges, you can do so within 6 months of purchase.Items must be in an unopened and unused condition and any packaging must be in its original undamaged and unmarked condition.The return must be arranged in advance by calling our Customer service team on 08The return of goods is entirely at our discretion.